22.9% in the first quarter of 2022.
Listed below are some of the convincing reasons why Salesforce is considered to be the best CRM:
User-friendly Environment: With a cloud-based architecture, Salesforce empowers organizations to access Salesforce from anywhere and on any device while doing away with the need for complex installation and other hardware requirements. Salesforce is highly scalable and can be scaled up https://rik88.bet/
https://1go88.vip/ and down as per the changing needs of a business. Its intuitive interface makes it a preferred choice among businesses. Since it’s highly customizable the user interface can be tailored to suit the specific needs and preferences of customers. Moreover, users would be able to create personalized dashboards using drag-and-functionality with the Lightning Experience.
Multitenant Architecture: The multi-tenant architecture enables it to share the same version of the platform among multiple organizations. Businesses can avail of multiple benefits due to the multi-tenant architecture of Salesforce including the following:
Data Isolation: The data of every business is stored in a distinct database schema. This ensures increased business security and privacy protection by denying access to unauthorized entities.
Meta-data: Metadata includes the structure, behavior, and configuration of the applications. Every user can customize the application and user interface using the metadata to fulfill the specific needs of their businesses.
Cost-effective: Since all the resources are shared among teams, organizations tend to enjoy cost-efficiency.
Generative AI for CRM: The generative AI introduced by Salesforce helps in creating texts, images, codes, and more with the help of data generated from Salesforce and text commands. Repetitive tasks can be automated by using Einstein GPT, which in turn helps in boosting business productivity. Salesforce also introduced AI Cloud which brings forth the power of generative AI to enterprises. Listed below are a few AI Cloud applications:
Sales GPT: It empowers sales teams with the abilities of generative AI to create tailored and engaging content for various prospects. Additionally, it can suggest optimal strategies to boost the rate of conversion thereby increasing sales effectiveness.
Service GPT: By lev